The Inboxsmith receptionist is an INBOUND AI receptionist. It always discloses that it’s automated, records with disclosure, and never invents a price or an appointment time. Everything else is configured to how you run your shop: quote your approved prices or leave pricing to the office; offer time windows your office confirms or commit firm appointment times.
Inboxsmith CRM is OUTBOUND sales software. You bring your own Twilio account and your own carrier registration, you decide who your team calls, and you are responsible for calling them lawfully — including consent, do-not-call obligations, and the calling-time rules in every state you dial into. We do not vet, approve or certify your calling practices, and no vendor can. Nothing here is legal advice.
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